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When the hinge of your freezer is broken, the door no longer closes properly. This can cause cold air to escape from the freezer and ice to form inside the unit. Fortunately, it is fairly easy to replace broken hinges.
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The correct number is the type or model number and NOT the serial number. The model number is a series of numbers and/or letters. Sometimes the model number contains a hyphen (-) or a forward slash (/).
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